Consumer protection
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Consumer protection


Consumer protection
joseluizts2013 April 1st, 2013
13
The consumerist relationship is often hampered by the greed of businessmen who think only increase the profit margin without offering the necessary quality customer satisfaction on both products as services prestados.Mas the burden for these entrepreneurs usually high because not investing in improvement of its products and humanized training of its employees to serve the public, end up losing customers for several unanswered complaints, often resulting in the judicial processes in order to repair damages and / or materials.
It is necessary to clarify the consumer of their rights and their duties provider so you can be a balance between the two poles. Both the consumer and the supplier must act in good faith, trying to do a good deal for both. When this happens in its fullness will be more security in relation consumerist. Entrepreneurs sell more, employ more, the client had been satisfied with humanized. Valuing the human being, trying to solve their problems quickly and education. With that more customers will return and multiply the company's sales.
How long will it take for entrepreneurs who sell houses, cars, electronics, computers etc can understand that besides selling material goods also sell dreams. Dreams of ordinary people who work all year to be able to realize their dreams, the fruit of their labor, their esforços.Portanto beyond profit, entrepreneurs also have another duty that social investment is so important to the economic development of the country invest to modernize and power decrease the final cost of products and services so that people can consume and have their dreams fulfilled.
José Luiz, Specialist in Public Law.


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